Explore Our Tiers
No two venues are the same, so we don't offer a one-size-fits-all service. Each tier reflects a different level of operational involvement, giving you flexibility to choose the partnership that fits your business today. The right tier means you're never over-serviced or under-supported.
Essentials
The right starting point for venues that need operational structure and regular oversight without full management involvement. We visit, we check, we report, and we keep your standards accountable. Ideal for owner-operators who are across the day-to-day but want an experienced set of eyes on the business regularly.
Full Management
Our most popular tier. We take on active management of your venue - running shifts, leading the team, owning the numbers, and driving operational performance week to week. Designed for venues where the owner wants to step back from the floor without losing control of the business.
Flagship
Complete operational ownership for venues that need a senior manager running the show. We take full accountability for your P&L, your team, your compliance, and your performance. Built for multi-venue operators, absentee owners, or venues going through significant growth or change.
Let’s compare…
| Inclusions | Essentials | Full Mgmt | Flagship |
|---|---|---|---|
| On-site presence | Most popular | ||
| Physical walkthrough & ops check each visit | |||
| Running shifts and leading the floor | |||
| Multi-department management (kitchen, bar, FOH) | |||
| People & team | |||
| Staff briefings and SOP oversight | |||
| Roster review and labour cost guidance | |||
| Full roster building to projected covers | |||
| Recruitment support (job ad, shortlist) | |||
| Full recruitment campaign (ad through to hire) | |||
| Culture and performance management | |||
| Financial reporting | |||
| Monthly P&L report and KPI dashboard | |||
| Weekly P&L and KPI update | |||
| Food cost and labour % tracking | |||
| Revenue vs target reporting | |||
| Full P&L ownership and board-level reporting | |||
| Supplier & stock | |||
| Supplier performance review and issue flagging | |||
| Weekly ordering decisions and stock control | |||
| Full procurement management and FIFO oversight | |||
| Supplier renegotiation (billable if goes to tender) | |||
| Compliance & SOPs | |||
| Routine compliance checks (RSA, food safety, WHS) | |||
| SOP briefings and team accountability | |||
| Compliance documented routinely | |||
| WorkSafe, council, and LCV liaison (routine) | |||
| Events & marketing | |||
| Event calendar oversight and promotion guidance | |||
| Social media strategy oversight | |||
| Full events and marketing strategic input |
Book a free
call today
No pitch, no pressure — just an honest conversation about your venue and how we can help. Book a free 30-minute call and let's figure out the best way forward together.
